Frequently Asked Questions
Short answers to the questions we get most. Don’t see yours? Call or text (469) 451-0268.
Pricing and coupons
How much is a service call?
$150. If you go ahead with the repair, we waive it, so you only pay for the repair.
Is the service call free?
It’s free when you go ahead with the repair. Otherwise it’s $150.
Do you have coupons?
Seniors get 15% off. Everyone else can use our $10-off coupon. Coupons can’t be combined. Details are on the coupons page.
Scheduling
What are your hours?
Monday through Friday, 8 AM to 5 PM. Call or text (469) 451-0268.
Can I text you?
Yes. Text (469) 451-0268. A photo of the model tag helps.
Can I book online?
Yes. Use the request form and we’ll get back to you during business hours.
Can you come today?
Call (469) 451-0268 and we’ll tell you our next opening.
Repairs
Is the repair guaranteed?
Yes. Parts and labor are covered for 90 days.
Who does the work?
Our technicians, and they are factory trained.
What do you repair?
Refrigerators, stoves and ranges, ovens, washers, dryers and dishwashers. See services.
Which brands?
Most major brands. See the brands page.
Are you an authorized service center?
No. We’re an independent repair company with factory-trained techs.
Service area
Where do you work?
Dallas, Tarrant, Collin, Denton, Rockwall, Ellis and Johnson counties.
Where's your shop?
10840 Ferndale Rd, Dallas, TX 75238.