Do you work on GE Profile and Café refrigerators?

Yes, along with standard GE models. For GE Monogram see our Monogram page.

Is SG a GE service center?

No. We're an independent repair company and we service GE appliances.

GE Refrigerator Not Cooling

On GE refrigerators that run but won’t cool the fresh-food side, we usually find an evaporator fan problem, a frosted coil from a defrost failure, or dirty condenser coils.

Common causes

Evaporator fan. Freezer cold, fridge warm.
Defrost system. Heater, thermostat or the main control stops defrosting.
Condenser coils and fan. Dirt or a dead fan makes the whole box run warm.
Main control board. Some GE models control the fans and defrost from one board.
Damper. Stuck closed on some side-by-side and bottom-freezer models.

Checks you can do safely

Turn off power (and water or gas where it applies) before you reach inside any appliance.

Check the temperature settings on the display.
Vacuum the coils at the bottom.
Open the freezer and listen for the fan.
Look for frost on the freezer back panel.

When to call us

Call if the coils are clean and the fridge side stays warm, or the freezer back panel is covered in frost. We work Monday to Friday, 8 to 5, across Dallas, Tarrant, Collin, Denton, Rockwall, Ellis and Johnson counties. The service call is $150 and we waive it if you go ahead with the repair. Parts and labor are covered for 90 days.

Service page: refrigerator repair.