How long does a new ice maker take to make ice?

Usually a day or so before the first full batch.

Why are my cubes small?

Low water flow. A clogged filter or low water pressure is the usual cause.

Refrigerator Ice Maker Not Working

When the ice maker stops, check the obvious first: the shutoff arm or switch, the freezer temperature, and the water filter. After that it’s usually the water inlet valve, a frozen fill tube, or the ice maker itself.

Common causes

Ice maker turned off. The wire arm is up, or the switch got bumped.
Freezer too warm. Most ice makers want the freezer near 0°F to cycle.
Clogged water filter. Slow water means small or hollow cubes, then none.
Frozen fill tube. Low water pressure or a leaky valve lets the tube freeze shut.
Water inlet valve. The valve at the back stops opening.
Ice maker assembly. The motor or the control in the unit fails.

Checks you can do safely

Turn off power (and water or gas where it applies) before you reach inside any appliance.

Make sure the arm is down or the switch is on.
Check the freezer temperature.
Replace the filter if it’s past due.
Look for ice jammed in the chute or bin and clear it.
Check that the water valve behind the fridge is open.

When to call us

Call if the water dispenser works but the ice maker doesn’t, if the fill tube keeps freezing, or if you hear the valve buzz with no water coming in. We work Monday to Friday, 8 to 5, across Dallas, Tarrant, Collin, Denton, Rockwall, Ellis and Johnson counties. The service call is $150 and we waive it if you go ahead with the repair. Parts and labor are covered for 90 days.

Service page: refrigerator repair.