Ice Machine Repair Dallas, TX | SG Appliance Repair

We repair ice machines and ice makers across Dallas–Fort Worth. The service call is $150, waived if we do the repair, with a 90-day parts and labor warranty.

Problems we fix, and the usual causes

No ice at all. Water inlet valve, a frozen fill tube, a bad ice maker module, or no water to the unit.
Ice is small, hollow or cloudy. Low water pressure, a clogged filter, or a failing water valve that never fully opens.
Ice melts together in the bin. Bin thermostat, a warm fridge section, or the harvest cycle not dumping cleanly.
Leaking water. Cracked fill cup, a loose water line, or ice melting and running out the front.
Loud grinding or buzzing. A jammed ejector arm, a stripped gear in the module, or a failing circulating pump on a standalone unit.
Won’t harvest or stuck in freeze. Harvest thermostat, a heater on the evaporator plate, or the control board.

Check that the water line is open and the ice maker switch is on. If it's a fridge ice maker, pull the ice bin out and look for a jammed cube under the ejector. More in ice maker not working.

Ice Machine brands we service

Don’t see yours? Call and ask. All brands →

What happens on the visit

Call or text (469) 451-0268, or book online. On a fridge ice maker the model tag is inside the fresh-food section. Standalone units usually have it on the back or inside the door.
A factory-trained tech comes out and finds the cause.
Go ahead with the repair and the $150 service call is waived.
The repair is covered for 90 days, parts and labor.

Repair or replace?

Ice maker modules, valves and sensors are normal repairs. On an older undercounter ice machine, a bad compressor or a sealed-system leak is a different conversation, and we'll say so before you spend the money.

Where we fix ice machines

Seven counties: Dallas, Tarrant, Collin, Denton, Rockwall, Ellis and Johnson. Some of the cities:

All 75 cities → · How our pricing works →

Other appliances we fix

Ice Machine repair FAQ

Do you fix fridge ice makers and standalone ice machines?

Yes. Built-in refrigerator ice makers and undercounter or freestanding ice machines.

My Samsung ice maker keeps failing. Can you help?

Yes. See our Samsung ice maker guide for the common causes.

Should I turn the ice maker off while I wait?

If it's leaking, yes. Otherwise leave it on so we can watch a harvest cycle.

How much is a service call?

$150. If you go ahead with the repair, we waive it, so you only pay for the repair.

Is the repair guaranteed?

Yes. Parts and labor are covered for 90 days.

What are your hours?

Monday through Friday, 8 AM to 5 PM. Call or text (469) 451-0268.